tech_support

Electro Pneumatic Solutions - Technical Support



Our engineers are at your disposal in connection with any problems related to the selection of adequate equipment, as well as problems that occur in specific practical applications, both within the warranty period and outside it. An important indicator of our serious approach to this segment of work is reflected in the fact that as many as 30% of the staff of Electro Pneumatic Solutions is engaged in technical service and support.

Our technical support team responds daily to a large number of phone calls and emails from business partners, contractors, engineers, technicians and individuals. You can contact us directly by phone, or by e-mail.

If you need help finding technical documentation for our products, downloading software, creating applications, commissioning or have any problems, feel free to contact us.


As one of the leading system integrators, within the technical support we provide:
  • Tips for choosing the right equipment for your project
  • Submission of original technical documentation
  • Commissioning
  • Going out on the field and solving problems in emergencies
  • Required trainings
support

knowledge_base

For most of the products from our opus, there is appropriate software that shortens the commissioning time and provides insight into the essential quantities that characterize the operation of the plant.

Electro Pneumatic Solutions d.o.o has licensed software for most of our products.

In particular, our technical support team participates in the development of the "Knowledge Base" segment, where a lot of time and effort has been invested in creating technical documentation in Serbian, examples of typical projects and applications with our products, giving our clients direct insight into the advantages and disadvantages our equipment. What is innovative is that we gather the experiences of the users of our services and products and, accordingly, later point out the most important things that need to be paid attention to in a particular product or application.

To access the “Knowledge base” contact us at:

tehnicka.podrska@ep-solutions.rs

and learn more about:
  • The very design of the automation system
  • The benefits of automation
  • PLC programming
  • Save energy and money in HVAC systems
  • Management of pumping systems, as well as monitoring of pumping systems
  • Applications of our equipment and components

When we talk about the applications of our products, we especially emphasize the documentation in the Serbian language for the implementation of our products in the most commonly performed projects, as well as software support.

automation

ELECTRO PNEUMATIC SOLUTIONS DOO

  • Jugoslovenska 2/13A, Čukarica, Beograd
  • Opening Times: Monday - Friday 8am-5pm
  • Telephone:
  • 011 257 1922
  • +381 64 659 66 55
  • +381 62 800 70 44
  • email: office@ep-solutions.rs

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